Calcot & Spa

Spa Host

Spa Host

Near Tetbury, GL8 8YJ

£11.73 an hour & a share of Calcot gratuities 

Full Time  – Weekend availability required

Are you seeking a perfect blend of flexibility and enjoyment in your work environment?

Join the Club Calcot spa and fitness team and become part of our dedicated wellbeing community, passionate about providing treatments and experiences for our hotel guests and Club members which nourish mind, body, and soul.

At Club Calcot, we embrace ‘Life is a Matter of Balance,’ as more than just a slogan – it’s a way of life. Our mission is to empower our team to strike a perfect equilibrium between their professional and personal life.

Together, we’ll inspire others to embark on journeys towards greater beauty, wellness, and happiness.

The Role:

  • Welcome members and guests and ensure a warm welcome and strong first impressions of Club Calcot
  • Show guests around the Spa for tours Club facilities
  • Take bookings for Spa treatments, Day Spa packages and Fitness classes
  • Answer the phone and deal with all enquiries and respond to guest e-mail’s promptly
  • Take pre-orders for food and beverage. Making teas, coffee’s and smoothies as well as running a daily Spa lunch service
  • Understand the product brands we work with and assist with retail enquires and purchases
  • Carrying out regular Facility checks
  • Assist guests with bike hiring
  • Have an understanding of the product brands we work with and assist with retail enquires and purchases
  • Carry out any other reasonable tasks requested by Management Team

Skills:

  • Previous customer facing experience
  • Excellent interpersonal skills
  • Confident and positive attitude
  • Strong I.T. skills
  • Pro-active approach
  • Good team player
  • Weekend availability
  • Must have own transport

The Package:

  • 28 days holiday per annum, including bank holidays
  • Additional day off for your Birthday
  • Extra holiday day awarded annually up to first 5 years
  • Service charge and tips
  • Meals provided on duty
  • Free on-site parking
  • 50% discount on food in the restaurants across all sites
  • £50 bed & breakfast stays at the hotels in the collection
  • 25% discount on Spa retail
  • 30% discount on Spa treatments
  • Use of Gym and pool before and after your shift
  • Discount on other Pride of Britain hotels
  • Refer a friend scheme (£500 bonus)
  • Rewards and benefits platform
  • Charity Events
  • Online fitness and wellbeing platform
  • Pension Scheme
  • Cycle to work scheme

About The Calcot Collection

The Calcot Collection is a small, eclectic group of luxury hotels, restaurants & spas. Situated in the beautiful Cotswold’s are Calcot & Spa and The Painswick. On the border of County Durham and Northumberland is Lord Crewe Arms in Blanchland. A strong, family feel company culture runs throughout the places, each with their own unique character.

The management team is actively committed to addressing the carbon footprint and enhancing the sustainability of our operations. We’re proud to say that we have recently joined the ‘EarthCheck’ accreditation scheme and have recently earnt our ‘Bronze EarthCheck’ accreditation. We are now actively working towards our Silver Accreditation. Our goal is to involve all our teams in this crucial and continuous effort, fostering a sense of pride in our collective accomplishments across the Collection. Let’s collaborate by sharing best practices and innovative ideas for a brighter future.

Apply for the position

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